Privacy Policy

Effective Date: June 24, 2025 

Reset Lounge values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—whether online, in person, or via text message. 

Information We Collect 

We may collect personal information in a variety of ways, including when you: 

  • Book an appointment 
  • Sign up for updates or promotions 
  • Contact us directly via phone, text, email, or online forms 
  • Visit our website or social media channels 

The information we may collect includes: 

  • Name 
  • Email address 
  • Phone number 
  • Appointment or service history 
  • Payment details (processed securely through third-party providers) 
  • Any other information you voluntarily share with us 

How We Use Your Information 

We use your information to: 

  • Schedule and manage appointments 
  • Communicate with you about services, updates, and promotions 
  • Respond to your questions or requests 
  • Improve our services and customer experience 
  • Comply with legal obligations 

Text Message (SMS) Communications 

If you provide your phone number, you may receive text messages from us related to appointments, reminders, or occasional updates and offers. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for assistance. 

We use a secure third-party provider to manage SMS messaging in accordance with industry standards and A2P 10DLC regulations. 

How We Protect Your Information 

We implement reasonable and appropriate safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Access is limited to team members and partners who need the information to serve you. 

Sharing Your Information 

We do not sell or rent your personal information. We may share it with trusted third parties only when necessary to: 

  • Provide services (e.g., scheduling, payment processing, SMS messaging) 
  • Comply with legal or regulatory obligations 
  • Protect our rights or the safety of others 

Your Choices and Rights 

You have the right to: 

  • Access the personal information we hold about you 
  • Request corrections or updates 
  • Withdraw your consent or request deletion (subject to legal requirements) 

To make any of these requests, please contact us using the information below. 

Policy Updates 

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.